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Survey Questionaries
SME Growth & Marketing Survey Questionaries
Please provide accurate details to help us better understand your needs.
1. Which industry best describes your business?
Hospitality (hotel, restaurant, resort, catering)
Construction (general contractor, subcontractor, real estate development)
Healthcare (clinic, hospital, diagnostics, pharmacy)
Professional services (legal, accounting, consulting)
Manufacturing / industrial services
Other
2. How long has your business been operating?
Pre-launch / planning stage
Less than 1 year
1–3 years
3-7 years
7+ years
3. What is the size of your organisation?
Owner-operated (1–2 people)
Small team (3–10 employees)
Medium team (11–50 employees)
Large SME (50+ employees)
4. What is your main business priority right now?
Increase customer enquiries / bookings
Win higher-value contracts or patients
Improve brand credibility & trust
Streamline systems & operations
Prepare the business for growth or expansion
5. What is currently limiting your growth the most?
Low or inconsistent enquiries
Poor online visibility or outdated website
Manual processes / lack of systems
No clear marketing strategy
Relying too much on referrals
Managing too many vendors or tools
6. What best describes your current online presence?
No website yet
Basic website (informational only)
Website exists but generates little to no enquiries
Website performs well but needs improvement
Multiple websites or locations
7. How do customers usually find you today? (Select one)
Word of mouth / referrals
Google search
Social media
Online directories / marketplaces
Sales team / offline outreach
Not sure
8. Are you currently running any marketing activities?
No structured marketing
Basic social media posting
Occasional ads or campaigns
Ongoing paid marketing (ads, email, CRM)
Managed by another agency/vendor
9. Which support do you need most right now?
Website design or redevelopment
Lead generation & enquiry systems
Google Ads / Meta Ads
CRM & customer management setup
Email, SMS, or WhatsApp automation
Branding & positioning
Marketing strategy & planning
Ongoing marketing management
10. What outcome are you expecting from this engagement?
More qualified enquiries
Better conversion of leads to customers
Improved professional image
Clear reporting & visibility
Scalable systems for future growth
11. What is your estimated monthly investment range? (This helps us recommend the right solution)
Under $500
$500 – $1,500
$1500 – $3,000
$3,000+
Not sure yet
12. What type of engagement are you interested in?
One-time project (website, setup)
Short-term support (1–3 months)
Ongoing monthly partnership
Need expert advice before deciding
13. Who will be responsible for approving this project?
Business owner / founder
Partner / director
Management team
External stakeholder
14. When are you looking to move forward?
Immediately
Within the next 30 days
1–3 months
Just exploring options
15. What matters most when choosing a marketing partner?
Industry understanding
Clear ROI & reporting
Reliable communication
Cost-effectiveness
Long-term support
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