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Survey Questionaries

SME Growth & Marketing Survey Questionaries

Please provide accurate details to help us better understand your needs.

1. Which industry best describes your business?Hospitality (hotel, restaurant, resort, catering)Construction (general contractor, subcontractor, real estate development)Healthcare (clinic, hospital, diagnostics, pharmacy)Professional services (legal, accounting, consulting)Manufacturing / industrial servicesOther

2. How long has your business been operating?Pre-launch / planning stageLess than 1 year1–3 years3-7 years7+ years

3. What is the size of your organisation?Owner-operated (1–2 people)Small team (3–10 employees)Medium team (11–50 employees)Large SME (50+ employees)

4. What is your main business priority right now?Increase customer enquiries / bookingsWin higher-value contracts or patientsImprove brand credibility & trustStreamline systems & operationsPrepare the business for growth or expansion

5. What is currently limiting your growth the most?Low or inconsistent enquiriesPoor online visibility or outdated websiteManual processes / lack of systemsNo clear marketing strategyRelying too much on referralsManaging too many vendors or tools

6. What best describes your current online presence?No website yetBasic website (informational only)Website exists but generates little to no enquiriesWebsite performs well but needs improvementMultiple websites or locations

7. How do customers usually find you today? (Select one)Word of mouth / referralsGoogle searchSocial mediaOnline directories / marketplacesSales team / offline outreachNot sure

8. Are you currently running any marketing activities?No structured marketingBasic social media postingOccasional ads or campaignsOngoing paid marketing (ads, email, CRM)Managed by another agency/vendor

9. Which support do you need most right now?Website design or redevelopmentLead generation & enquiry systemsGoogle Ads / Meta AdsCRM & customer management setupEmail, SMS, or WhatsApp automationBranding & positioningMarketing strategy & planningOngoing marketing management

10. What outcome are you expecting from this engagement?More qualified enquiriesBetter conversion of leads to customersImproved professional imageClear reporting & visibilityScalable systems for future growth

11. What is your estimated monthly investment range? (This helps us recommend the right solution)Under $500$500 – $1,500$1500 – $3,000$3,000+Not sure yet

12. What type of engagement are you interested in?One-time project (website, setup)Short-term support (1–3 months)Ongoing monthly partnershipNeed expert advice before deciding

13. Who will be responsible for approving this project?Business owner / founderPartner / directorManagement teamExternal stakeholder

14. When are you looking to move forward?ImmediatelyWithin the next 30 days1–3 monthsJust exploring options

15. What matters most when choosing a marketing partner?Industry understandingClear ROI & reportingReliable communicationCost-effectivenessLong-term support

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